Deeprint provides installation guidance and operator training to help your team get started with your UV cylinder printer. Choose remote guidance or on-site support according to your needs.
Before shipment, every machine undergoes functional checks and test printing with ink to verify operation and print performance.
Online Installation Guidance & Training
Our engineers provide step-by-step remote guidance through WeChat or WhatsApp, helping your team install the machine and learn how to operate it.
We create a dedicated support group connecting your team with Deeprint engineers. After installation, our engineers explain machine operation, share operating instructions, and highlight important precautions.
The group also serves as an ongoing technical support channel, allowing your team to ask questions and receive troubleshooting guidance when needed.
Online support includes:
- Step-by-step machine installation guidance
- Operator training and operating instructions
- Important operating precautions
- Ongoing technical assistance through a dedicated support group
On-Site Installation & Training
For customers who prefer in-person assistance, Deeprint can arrange for a technician to visit your facility for machine installation and operator training.
For a new machine, there is no additional installation service fee. The customer is responsible for the technician’s round-trip airfare, accommodation, and meals.
Please contact us in advance to confirm the service scope, schedule, and applicable travel costs.
Discuss Your Training Needs
Whether you choose online guidance or on-site assistance, Deeprint will help your team prepare for installation and understand the machine’s operation.
Contact us to discuss the installation and training arrangements for your UV cylinder printer.